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Medical Office Lead

Fresno, CA 93720

Posted: 11/03/2025 Category: Department Manager Job Number: 40867 Approx. Rate per Hour (negotiable) : 24.00 Branch: Fresno Office Industry: Medical

Job Description


Medical Office Lead
Location: Clovis, CA
Employer: Hire Up Staffing (on behalf of a well-established medical office)

Position Summary
Hire Up Staffing is seeking a skilled and experienced Medical Office Lead to join a busy and reputable medical office located in Clovis, CA. This position is ideal for a Certified Medical Assistant who has demonstrated strong leadership in both front and back office settings, and who thrives in a fast-paced, team-oriented clinical environment.

The Department Lead will supervise a team of clinical and administrative staff, as well as primary care providers, to ensure efficient workflows, quality patient care, and high-level customer service. This individual must possess strong organizational and communication skills and be capable of stepping into any role within the department when needed.

Pay Range: $24.00 - $28.00per hour, based on experience
Schedule: M-F 8AM-5PM

Essential Duties and Responsibilities

  • Oversee daily operations of the medical department, ensuring smooth workflows and timely patient care.

  • Serve as the primary point of contact between staff, providers, patients, and administration.

  • Manage and coordinate staff schedules, PTO requests, and provider time off to ensure proper coverage at all times.

  • Monitor and submit daily timesheets, reviewing for missed punches, breaks, or lunches.

  • Order and manage inventory of medical supplies, vaccines, and medications.

  • Oversee onboarding, scheduling, and training of new employees; verify completion of MA skill checklists.

  • Participate in physician incentive programs and track department-specific goals.

  • Conduct monthly staff meetings and annual performance evaluations.

  • Address and resolve patient complaints professionally and efficiently.

  • Maintain compliance with all health and safety protocols, including autoclave testing, temperature logs, and eye wash stations.

  • Participate in hiring interviews and candidate evaluations.

  • Demonstrate a strong working knowledge of all department roles, including front desk, referrals, phones, and MA duties.

  • Track and report departmental metrics, trends, and employee absences to administration.

  • Adhere to the company policies outlined in the Employee Handbook and enforce standards consistently.

Required Qualifications

  • Certified Medical Assistant (CMA) – Required

  • BLS Certification – Required

  • High school diploma or equivalent – Required

Experience and Skills Required

  • 5+ years of experience as a Medical Assistant, with proven proficiency in both front and back office duties.

  • 2+ years of experience in a supervisory role, managing a team of at least 7 or more staff.

  • Epic and NextGen EMR experience is a MUST – candidates without this experience will not be considered.

  • Strong organizational skills with a high level of attention to detail.

  • Proven team-building and leadership abilities.

  • Excellent verbal and written communication skills.

  • Calm, solution-oriented approach to conflict resolution and problem-solving.

  • Ability to react calmly and efficiently in emergency situations.

  • Competent in Microsoft Office, Outlook, and general administrative software.

  • Bilingual (English/Spanish) is a plus, but not required if all other qualifications are met.

About the Opportunity
This is a full-time, on-site leadership opportunity in Clovis, CA, offering competitive pay and a chance to grow with one of the area’s most respected medical offices. The ideal candidate is a reliable, hands-on leader who can effectively guide a team while also jumping in where needed to support both staff and patients.

Apply Today!
Qualified candidates should submit their resume through Hire Up Staffing to be considered for this excellent opportunity in the Central Valley’s healthcare community.

# INDHP HUH

Meet Your Recruiter

Renata Soto
Healthcare Account Manager

Meet Renata, our Healthcare Account Manager on the Central CA team! Before joining the team, Renata worked as a Recruiter for two years and in the school system doing HR, Recruiting, and Payroll. One work-related accomplishment that she has was cleaning up her past employer's system and making it run smoother and more effectively. Now, one of her professional goals that she has is to take on more responsibilities in the future or be promoted. Renata loves working at Hire Up because everyone works together as a team. Some things that Renata loves to do outside of the office is hang out with her animals, reading, she enjoys watching crime tv shows, and listening to podcasts.

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About Fresno, CA

Ready to embark on an exciting career journey in Fresno, California? Explore our job opportunities in this vibrant city nestled in the heart of the fertile San Joaquin Valley. Fresno offers job seekers a rich tapestry of unique benefits and growth opportunities. Imagine starting your day with a stroll through the stunning Forestiere Underground Gardens, savoring the area's delicious blend of Central Valley cuisine, and catching a show at the iconic Tower Theatre. With its thriving arts scene, proximity to Yosemite National Park, and home to the Fresno State Bulldogs, there's something for everyone in this charming city. Start your career in Fresno today and discover why this region is a hidden gem for aspiring professionals.

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