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Bilingual Front Office Medical Assistant

Visalia, CA 93277

Posted: 08/21/2026 Category: Medical Assistant Job Number: 41754 Approx. Rate per Hour (negotiable) : 22.00 Branch: Visalia Office Industry: Medical

Job Description

Bilingual Front Office Medical Assistant
Location: Visalia, CA
Pay: $22.00/hour DOE
Schedule: Monday – Friday | 7:30/8:00 AM – 5:00 PM
 
Job Summary
We are seeking an experienced Bilingual Front Office Medical Assistant to support a busy medical office in Visalia. This position will assist with front-office patient services while also handling prior authorizations, insurance verification, referrals, and related documentation.

The ideal candidate will have at least 2 years of medical office experience, including direct experience with medical insurance authorizations and payer requirements. Strong attention to detail and the ability to manage multiple requests and deadlines in a fast-paced environment are essential.
Essential Job Functions

  • Obtain and process prior authorizations, referrals, and related documentation for assigned services.

  • Verify patient insurance eligibility, benefits, and coverage requirements with commercial and/or government payers.

  • Submit authorization requests through payer portals, fax, email, or other approved methods.

  • Track authorization status and follow up with payers to ensure timely approvals and address denials.

  • Review authorization requests for completeness and accuracy and identify missing documentation.

  • Utilize payer portals and/or authorization management systems.

  • Welcome patients, visitors, physicians, and staff in a friendly and professional manner.

  • Schedule and reschedule patient appointments as needed.

  • Complete patient check-in and check-out.

  • Update patient demographics and information within the EMR system.

  • Answer phone calls and respond to voicemail messages and patient inquiries.

  • Call or fax orders approved by physicians.

  • Collect copays, deductibles, and outstanding patient balances.

  • Maintain accurate documentation and provide excellent patient service.
Requirements

  • 2+ years of medical office experience

  • 2+ years of experience with medical insurance authorizations

  • High School Diploma or equivalent

  • Medical Assistant certification from an accredited program

  • Bilingual in Spanish required

  • Strong knowledge of prior authorization workflows, insurance verification, eligibility, benefits, and payer requirements

  • Experience using payer portals and/or authorization management systems

  • Strong attention to detail and ability to manage multiple requests in a fast-paced environment

  • Clear verbal and written communication skills

  • Ability to meet authorization timelines and productivity expectations

  • Knowledge of Synapse preferred, but not required

If you are interested in this opportunity, please apply through our website or call 559-931-9011 to connect with a recruiter today!

Meet Your Recruiter

Renata Soto
Healthcare Account Manager

Meet Renata, our Healthcare Account Manager on the Central CA team! Before joining the team, Renata worked as a Recruiter for two years and in the school system doing HR, Recruiting, and Payroll. One work-related accomplishment that she has was cleaning up her past employer's system and making it run smoother and more effectively. Now, one of her professional goals that she has is to take on more responsibilities in the future or be promoted. Renata loves working at Hire Up because everyone works together as a team. Some things that Renata loves to do outside of the office is hang out with her animals, reading, she enjoys watching crime tv shows, and listening to podcasts.

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About Visalia, CA

Unlock your next career adventure in the vibrant city of Visalia, California! Embrace the charm of this bustling Central Valley hub, known for its stunning landscapes, including Sequoia National Park just a short drive away. Visalia boasts a thriving job market with opportunities in diverse industries, inviting you to be part of its dynamic community. Explore job listings in this region to discover a perfect match for your skills and ambitions. From the historic Fox Theatre to the vibrant Visalia Farmers Market and the iconic Mooney Grove Park, Visalia offers a blend of culture, nature, and career growth waiting to be explored. Start your journey today!

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