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Bilingual Appointment Coordinator

Clovis, CA 93612

Posted: 05/05/2026 Category: Medical Receptionist Job Number: 41388 Approx. Rate per Hour (negotiable) : 23.25 Branch: Fresno Office Industry: Medical

Job Description




Job Title:  Bilingual Appointment Coordinator
Location: Fresno, CA


Job Summary:


The Bilingual Appointment Coordinator is responsible for enabling patients to access care at the clinic by providing administrative support to the Providers, answering telephone calls from patients, scheduling and confirming appointments, and providing for a smooth and efficient patient flow process. Assignments may vary as determined by the Department Lead or Administration.


Schedule:
  • Monday - Friday
  • 40 Hours a week
  • 8am – 5 pm

Pay:
  • $23.25 -$24.75 DOE

Essential Job Functions:
  • Obtains statement from patients or family as to nature of visit, anticipating needs of provider accordingly so as to schedule appropriate time slot for each visit.
  • Creates new patient accounts in Intergy.
  • Takes telephone messages in Epic for prescription refills, patient provider questions and routes them accordingly to the medical assistants and/or provider.
  • Schedules additional follow-up appointments directly with the patient when leaving the office.
  • Reviews Clientele List (if available for their suite) each morning and contacts those patients that were not confirmed for their appointment.
  • Promptly notifies the Department Lead and/or provider of any unusual occurrences in the patient or unusual activity in the clinic; follows through as advised.
  • Consistently follows established safety policies and procedures.
  • Adheres to policies and procedures as outlined in the Employee Handbook.
  • Provides highest quality of customer service.
  • Other duties as assigned by the Department Lead and/or Administration.


Requirements:
  • 3-5 years of experience answering multiple phone lines (Medical office experience). Busy setting. 200 calls a day. 
  • Strong Knowledge of Epic & NexGen.(must have worked in it in the last 15 months)
  • Excellent verbal and written English communication skills
  • Understanding of insurances including HMOs, PPOs and Medicare
  • Knowledge of copays, deductibles and out-of-pocket expenses
  • Bilingual (English/Spanish)
  • Needs a friendly voice & needs to be able to effectively deescalate upset patients on the phone.
  • Telephone etiquette should be second nature
  • Ability to manage and prioritize multiple tasks
  • Ability to calmly and professionally resolve issues with diplomacy
  • Ability to work independently with minimal supervision
  • High School Diploma or equivalent required

 
If you are interested in this opportunity, please apply ASAP.  You can also send resume to Renata at [email protected] or call at 559-931-9011 to connect with a recruiter today!  


#INDHP
 

Job Requirements

Appointment Coordinator

Meet Your Recruiter

Renata Soto
Healthcare Account Manager

Meet Renata, our Healthcare Account Manager on the Central CA team! Before joining the team, Renata worked as a Recruiter for two years and in the school system doing HR, Recruiting, and Payroll. One work-related accomplishment that she has was cleaning up her past employer's system and making it run smoother and more effectively. Now, one of her professional goals that she has is to take on more responsibilities in the future or be promoted. Renata loves working at Hire Up because everyone works together as a team. Some things that Renata loves to do outside of the office is hang out with her animals, reading, she enjoys watching crime tv shows, and listening to podcasts.

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About Clovis, CA

Ready to embark on an exciting career journey in Clovis, California? This vibrant city nestled in the heart of the Golden State offers a perfect blend of small-town charm and big-city amenities. From exploring the historic Old Town Clovis with its charming boutiques and farm-to-table dining options, to enjoying performances at the popular Mercedes Edwards Theatre and admiring local artwork at the Clark Center for Japanese Art and Culture, Clovis is a hub of cultural experiences. With its close proximity to Yosemite National Park and Sequoia National Forest, outdoor enthusiasts will find endless opportunities for adventure. Join us in discovering the career growth possibilities in this dynamic region today!

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1736 S. Central St, Suite C
Visalia, CA 93277

559.931.9011