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Posted: 05/27/20252025-05-272025-07-23Category:Medical ReceptionistJob Number: 40354Approx. Rate per Hour (negotiable) : 20.00Branch: Fresno OfficeIndustry: Medical
Job Description
Outbound Referral Scheduler
Location: Fresno, CA Compensation: $20 - $22 per hour
Job Summary:
We are seeking an experienced Outbound Referral Scheduler to join our team. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role will involve managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries.
Job Qualifications:
High school diploma or GED equivalent required
Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries
Strong knowledge of medical terminology
Prior experience with scheduling software (preferably Medical Manager)
Ability to work efficiently under high pressure and in a fast-paced environment
Essential Functions:
Coordinate and schedule pre-operative appointments with necessary specialists
Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers
Communicate and relay necessary messages to the medical team and patients
Provide post-operative instructions to patients and ensure they understand the recovery process
Maintain and update physician’s schedules
Assist with answering calls, taking messages, and providing appointment information
Verify insurance coverage and patient information as needed
Update patient charts with relevant data and ensure confidentiality
Greet patients in a pleasant and helpful manner
Work in collaboration with physicians and office staff to ensure a smooth workflow
Perform other duties as assigned
Performance Requirements:
Strong knowledge of medical office procedures, including pre- and post-op coordination
Ability to communicate clearly and professionally with patients and medical staff
Proficiency with office equipment such as computers, phones, copiers, and fax machines
Ability to handle stressful situations and maintain a calm demeanor with patients
Strong organizational skills and attention to detail
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